Piano service for Sydney area


Regulation is as important as tuning. Premium Piano Tuning also provides expert piano regulation and voicing to look after the touch and tone of your piano.

A piano is a complex mechanism. An upright piano has around 5,000 to 6,000 moving parts, whereas a grand piano has an average of 10,000. When you play each note, the motion of your finger is transferred from the key to the Action parts and finally to activate the hammer to hit the string, which is a complex mechanical movement. Each note requires adjustments of mechanical parts to critical tolerances to be able to respond to a pianistís every command. The process of adjustments to achieve this to increase the dynamic range of performance is called Regulation.

All upright and grand pianos should be carried out periodic regulation to perform their best. Frequency of regulation mainly depends on amount of use, exposure to the climatic changes, and the quality, age and condition of instrument itself. Most manufacturers recommend regulation at least every 5 years. If the piano is heavily used, or if especially fine results are needed, it should be regulated every 3 to 5 years.


Voicing is the adjustment of the tone or quality of sound. Tone varies even among the pianos with the same make and model. You choose your piano because it sounded good to you. The tone should be even from 1st to 88th note. But a piano's tone changes with use. As the hammers wear or compact, the tone becomes harsh or dull. With time hammer felt may become flat or grooved. Hammer filling can be used to reshape the felt into a smaller striking point. If felt is too flat or grooved, replacement of the hammer is the last resort.


Some mechanical parts become loosen, worn out or broken because of climatic conditions, age, poor treatment and etc. Most minor problems can be fixed at customerís place when the piano is tuned. There are some of the common repairs that your piano may require.

  • String replacement for broken or missing string
  • Key bushing for loose keys
  • Key top replacement
  • Replacing hammer related broken parts such as hammer shank and bridle tape
  • Flange center pin repair for wobbly flange
  • Felt and cushion replacement
  • Damper repair

Frequently Asked Questions

What are the signs that my piano needs regulation?

If your instrument displays a lack of sensitivity or a decreased dynamic range, it is the time to regulate. There are a list can tell you piano needs regulation.

  • The keys are not levelling. Some higher or lower than others.
  • Touch is uneven. Some keys are sluggish or sticking.
  • An inability to execute pianissimo, quick repetition or legato.
  • Double hitting
  • Chord playing where the notes donít speak clearly.
  • Other abnormal

Does my piano need voicing?

Your piano may benefit from voicing if some of the following exist.

  • Your piano sounds different from when you bought it.
  • Tone is not even from note to note.
  • An inability to achieve a range of tone, mellow to bright at different volumes.
  • Sound becomes harsh or dull.
  • Cannot play softly.
  • Hammer felt becomes flat or grooved.

What about long-term maintenance?

If your piano tuning cannot hold for a certain period of time, or your piano cannot get expected improved by regulation, your piano may require reconditioning or rebuilding.

Reconditioning involves cleaning, repair, regulation, and replacement of parts only where indicated.

Rebuilding involves the complete disassembly of your piano, replacing all worn or deteriorated parts such as pin block, action parts, strings, keytops and etc. trying to restore your instrument to its original condition.